Frequently Asked Questions
General Questions
What areas do you serve?
We primarily serve the Indianapolis metropolitan area and surrounding communities including Carmel, Fishers, Zionsville, Greenwood, and other areas within a 50-mile radius of Indianapolis.
Do you offer free estimates?
Yes, we provide free consultations and estimates for all renovation projects. Contact us to schedule yours today.
Are you licensed and insured?
Yes, K&K Renovation is fully licensed and insured. We carry general liability insurance and workers' compensation for all our employees. We're happy to provide proof of insurance upon request.
Project Questions
How long does a typical renovation project take?
Project timelines vary based on scope and complexity. Small projects may take a few days, while larger renovations can take several weeks. We provide detailed timelines during the consultation process and keep you updated throughout the project.
Do I need to obtain permits for my renovation project?
Many renovation projects require permits, especially those involving structural changes, electrical work, or plumbing. As part of our service, we handle the permit application process for you to ensure all work is compliant with local building codes.
Can you work with my design ideas or provide design services?
We can work with your existing design ideas or provide comprehensive design services. Our team includes experienced designers who can help bring your vision to life or create a custom design based on your preferences and needs.
Payment & Pricing
How is pricing determined for projects?
Project pricing is based on several factors including the scope of work, materials selected, project complexity, and labor requirements. We provide detailed quotes that break down all costs so you know exactly what you're paying for.
What payment methods do you accept?
We accept multiple payment methods including checks, credit cards, and electronic transfers. Payment schedules typically include a deposit, progress payments, and a final payment upon completion.
Do you offer financing options?
Yes, we partner with several financing companies to offer flexible payment options for larger projects. We can discuss these options during your consultation to find a solution that fits your budget.
After Project Completion
Do you offer warranties on your work?
Yes, we stand behind our work with a comprehensive warranty. We offer a 1-year warranty on workmanship and labor. Materials are covered by manufacturer warranties, which we'll provide to you upon project completion.
What if I'm not satisfied with something after the project is complete?
Customer satisfaction is our top priority. If you're not completely satisfied with any aspect of our work, please contact us immediately. We'll address your concerns promptly and make necessary adjustments to ensure you're happy with the final result.
Do you provide maintenance services after project completion?
Yes, we offer maintenance services for both landscaping and renovation projects. We can create a customized maintenance plan to keep your property looking its best year-round.
Don't see your question answered here? Contact us directly and we'll be happy to help!